xcware Privacy Policy

At xcware, we prioritize your privacy and are committed to upholding stringent security measures. To safeguard your data, we do not utilize any third-party services for monitoring or traffic analysis on our website, nor do we send marketing emails. Our marketing and public relations efforts are exclusively driven by organic traffic generated through social media posts and word-of-mouth referrals. Below is a detailed outline of our privacy policy, including the types of data stored and the conditions under which it is managed:

1. Visiting the xcware Website
   
   
   1. Cookies and Tracking:
      We do not utilize cookies, trackers, or counters on our website.
      
      
   2. Data Collection:
      When your browser connects to our website, only the user-agent information (model and version of your browser software, without any personal data) and your IP address are logged by our web server. This data is retained for 10 days and is then automatically deleted.
      
      
2. Submitting a Support Form
   
   
   1. Data Collection:
      We collect and store your name, email address, phone number (optional), and inquiry in our CRM storage systems.
      
      
   2. Data Deletion:
      You may request the deletion of this information at any time by emailing contact@xcware.com.
      
      
3. Submitting a Consultation Registration Form
   
   
   1. Data Collection:
      We collect and store your name, email address, phone number (optional), and inquiry in our CRM storage systems.
      
      
   2. Data Deletion:
      You may request the deletion of this information at any time by emailing contact@xcware.com.
      
      
4. Submitting an Order Form
   
   
   1. Data Collection:
      We collect and store your name, email address, phone number (optional), company name, company tax ID, and billing address in our CRM storage systems.
      
      
   2. Data Deletion:
      You may request the deletion of this information at any time by emailing contact@xcware.com.
      
      
5. Data Security
   
   Protection Measures:
   We employ industry-standard security measures to protect your data, including encryption, secure storage, and access controls to prevent unauthorized access, alteration, or disclosure of your personal information.
   
   
6. Data Retention
   
   Retention Period:
   We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and protect our rights. After this period, data is securely deleted or anonymized.
   
   
7. Data Sharing
   
   Third-Party Disclosure:
   We do not share your personal data with third parties except as required by law or when necessary to provide our services. Any third-party service providers that we may use are contractually obligated to protect your data and use it only for the purposes for which it was provided.
   
   
8. Rights Under Data Protection Laws
   
   User Rights:
   Depending on your jurisdiction, you may have rights under data protection laws, such as the right to access, correct, or delete your personal data, or to object to or restrict its processing. For more information or to exercise these rights, please contact us at contact@xcware.com.
   
   
9. Consent and Data Management
   
   
   1. Consent:
      All personal data exchanges described above are conducted with your consent provided in the submission form, which can be revoked at any time.
      
      
   2. Data Removal:
      You may request the complete removal of your personal data by contacting us at any time.